You have a webchat on your website? Maybe even a Whatsapp chat?
Excellent. It’s a great way to keep in contact with your customers while they are on the site!
- Webchat is very useful – if you have a person standing by to reply within 15 seconds.
- Webchat is very useful – if the person has knowledge of the products and can reply timeously
- Webchat is very useful – if the person works 24/7/365
Realistically none of this is feasible.
Introducing AI Chat
- An AI chat on the other hand can do this and more.
- An AI chat is always available and can reply within 15 seconds
- An AI chat is trained on the website and your products to give all the answers
- An AI chat works 24/7/365.
- An AI chat has as much capacity as you will even need. As volumes increase, you would need to increase the number of people manning the webchat.
- An AI chat saves you time and money and gives your website visitors a better experience with better service and support.