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I’m a keen runner. Some years back when I used to run the Comrades Marathon, I learned a thing or two about training. The main point being that if you do not train properly you will not finish the race. It needs planning, dedication and huge amounts of effort. The day of the race is […]
No, me neither. Well sometimes. Last week we purchased a new washing machine. These are hi-tech, micro-processor controlled. I took the user manual – small font, so they also don’t expect people to read it either! I did go through the user manual and it was fairly easy to install and start to use. I
Do you read user manuals? Read Post »
I’ve been a bit frustrated with some companies AI agents recently. I needed to book a hotel room. I used one of the booking apps which went smoothly. Then the plane was delayed and I wanted to let the hotel know I’d be arriving 4 hours later. I used the booking app to try to
Some AI Agents are Useless Read Post »
Our research shows that less than 15% of staff in a company use AI on a regular basis. This refers to people in management and in admin who could, actually SHOULD, be using AI to help do their job more effectively and more efficiently. I’m referring to the basic uses of AI: asking ChatGPT or
You don’t! you can implement AI all on your own. It not that difficult. The AI systems like ChatGPT can give you step by step instructions on what to do. Similarly, you can make your own coffee. You often choose not to. You might enjoy Mugg and Bean or Starbucks or any of the many
Why do you need an expert to work with you on AI? Read Post »
You have a webchat on your website? Excellent. It’s a great way to keep in contact with your customers while they are on the site! Realistically none of this is feasible. As volumes increase, you would need to increase the number of people manning the webchat. A single AI chat can handle as big a
Upgrade webchat to AI chat Read Post »
Continuing LLMs: How Useful Are LLMs In Business?Large language models have become very useful. They allow you to type or use voice control to ask a question. It hardly matters how you phrase the question, or if your grammar or spelling is suspect, the LLM usually is able to understand. This is because it has
How Useful Are LLMs In Business? Read Post »
Simply put AI is a general set of good software that will make you, your staff, your systems, your processes and your methodologies more efficient and more effective.It’s not one piece of software, it’s a new way of designing software.It’s “clever” concepts.It helps automate tasks:It automates and improves from simple to very complex:• a simple scheduled
So what is AI? What can it do for your business? Read Post »
So many people are still confused as to what AI is and how it can help a business, so I’m going to write up a series of posts to help. If you as a manager, not even a CIO, don’t understand AI, you will never be able to use it effectively. I’m not suggesting you
Let AI write your report for you. You have lots of data – finance data, marketing data, HR data, client data. Each meeting you hold you need to produce a report. Most reports follow a template style: they supply the raw or summarised data, graphs and a report analysing the data. This is just the
AI can write your report for you. Read Post »
