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Case Study

Checkers, Pick n Pay and Woolworths have launched their AI shopping Agents.

In one month, Checkers, Pick n Pay and now Woolworths have launched their AI shopping Agents.See my review of Pick n Pay’s Penny AI here: https://www.et-artificial-intelligence.co.za/first-impressions-of-pick-n-pays-new-ai-system-penny-ai/ AI is now helping their customers to shop faster.They can choose a meal and the AI agent will not only give the recipe, but also preparation instructions and the […]

AI Agents, Artificial Intelligence, Case Study, News and media

Checkers, Pick n Pay and Woolworths have launched their AI shopping Agents. Read Post »

First Impressions of Pick n Pay’s new AI System – Penny AI.

Pick n Pay has launched and is rolling out its latest AI system.Called Penny AI it is available on the Pick n Pay asap! app. First impressions are quite impressive.A user can ask it simple questions, and it will give a quick and generally accurate answer.“What is the price of 1kg of Tastic rice?” It

AI Agents, Artifical Intelligence South Africa, Case Study, Integration with other systems, Product Support AI Chatbot

First Impressions of Pick n Pay’s new AI System – Penny AI. Read Post »

WhatsApp and CRM – Does your CRM integrate with WhatsApp?

How many employees use WhatsApp in your business? How many WhatsApps are sent and received per day to/from customers? Do you add those messages into your CRM? Why not? Those messages contain important and relevant information about your business: – Inquiries – Complaints – Orders If the messages stay on someone’s phone, you don’t have

Case Study, News and media, Whatsapp

WhatsApp and CRM – Does your CRM integrate with WhatsApp? Read Post »

Use Case for a Professional WhatsApp Messaging System

A small retailer selling specialized groceries uses WhatsApp to keep its customers informed of daily and weekly specials. They have about 600 subscribers who have chosen to opt-in to receive daily or weekly WhatsApps. The retailer has a sign at the entrance saying, “scan here to receive our specials”. It works!  The retailer says they

Artifical Intelligence South Africa, Case Study, Customer loyalty program, Whatsapp

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Apps Are Dead. WhatsApp Apps Are The Future

The average person has 80 apps on their smartphone, of which they only use 9-11 on a daily basis and up to 30 per month. This includes pre-installed apps and popular apps like Google, Maps, Youtube, Whatsapp, Tiktok, games etc.Also an app for your bank and cellphone provider, on-line orders and deliveries.These numbers are determined

AI Philosophy, Artifical Intelligence South Africa, Automation, Case Study, Integration with other systems, Whatsapp

Apps Are Dead. WhatsApp Apps Are The Future Read Post »

WhatsApp Must be in your Marketing Strategy

If your Marketing Strategy Doesn’t Include WhatsApp, You Don’t Have A Marketing Strategy. WhatsApp is installed on more than 95% of South African smartphones. It’s reach is unrivalled. It has a good reputation. It’s how you communicate with your family and friends. It’s easy to use.A WhatsApp is opened more often than emails and read

Automation, Case Study, Customer service AI, Integration with other systems, Whatsapp

WhatsApp Must be in your Marketing Strategy Read Post »

The ET Customer Loyalty Program

Introducing the ET Customer Loyalty Program Why Have a Customer Loyalty Program? Winning a customer once is great – keeping them coming back is where real growth happens. Our WhatsApp-powered loyalty program gives your business a powerful way to increase repeat sales, drive referrals, and boost lifetime customer value. Why Loyalty Matters It can increase

Artifical Intelligence South Africa, Automation, Case Study, Customer loyalty program, Whatsapp

The ET Customer Loyalty Program Read Post »

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