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From the first day that I started implementing AI Agents, I included a facility to be able to monitor both questions asked and answers given by AI. To date, many companies are not doing this.There are many benefits to monitoring your AI Agent:– To know what issues your customers have. You think your AI Agent […]
Monitor Your AI Agents Read Post »
A potential client of our Customer Support and Product Knowledge AI Agent and asked some pertintent questions relating to hallucination and if the system can be broken. This is a summary of my response: Obviously the objective of an AI Agent is to ALWAYS give the right answer. If it does not have the answer
Does AI Hallucinate? Read Post »
The vast majority of businesses are looking at AI, but an even bigger proportion are not using it in any productive manner. Yes, many people are using ChatGPT to write up articles, often bad articles with lots of these double dashes ‐-.Yes, some IT people are using AI to automate various processes, but the average
A Good Way To Start Implementing AI Read Post »
The vast majority of businesses are looking at AI, but an even bigger proportion are not using it in any productive manner. Yes, many people are using ChatGPT to write up articles, often bad articles with lots of these double dashes ‐-.Yes, some IT people are using AI to automate various processes, but the average
AI Agents – the easiest and most profitable way to start your AI journey Read Post »
Remember when they said an accounting system would take your bookkeeping job?– It didn’t – it changed the job.Remember when they said Excel would take your calculating job away?– It didn’t – it changed the job.No one remembers when they said that the horseless carriage, ie a car would take your horse and cart job
AI won’t take your job – it will change it Read Post »
Imagine having the right and being able to send emails, SMSs, WhatsApps to your customers. Business to business is easy because ordering is usually a formal process and they give you their details. It’s not so easy for retailers. They don’t know who their customer is when the customer walks into the shop. They don’t
The Right to Send WhatsApps to Your Customers Read Post »
Better service = more salesFaster reaction = more salesThe right information = more sales Whether it is a consumer product or a business service or product, the first time you buy it you will have queries about it. Who will get your business?The company that expects you to wait for 2 hours or the one
Better service = more sales Read Post »
In the rush to harness artificial intelligence (AI) for business efficiency, some users are pointing fingers at the technology when results fall short. But what if the real culprit isn’t AI, but the user? ET Artificial Intelligence Consultants, an AI integration specialist, says that a large proportion of AI implementation failures stem from inadequate task
Is AI Making Mistakes? Maybe You Are Just a Bad AI Manager Read Post »
AI will start doing more and more processes, procedures, tasks that various people do in an organization. A “job” is a nebulous term. All jobs have job specifications. These job specs change regularly in line with organizational requirements. Even the methods of doing the tasks changes. From a technological and AI viewpoint, these “jobs” will
AI Won’t Take Jobs Read Post »
