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All businesses have big data. Data that is crucially important: A list of employees, when they started and when they left, job specs, lists of customers, details of sales, products, expenses, emails, compliments and complaints, list of suppliers and products. Big data is usually reported on formally each year with audited financials, sustainability reports, HR […]
A few weeks ago an estate agent visited my office to discuss selling the property. We spent time going through the details, and afterwards I sent him plans, photographs and other information vi WhatsApp Two weeks later another agent from the same company contacted me.The first agent had left.Could I please send everything again? As
Who Owns Your Customer Data Read Post »
From the first day that I started implementing AI Agents, I included a facility to be able to monitor both questions asked and answers given by AI. To date, many companies are not doing this.There are many benefits to monitoring your AI Agent:– To know what issues your customers have. You think your AI Agent
Monitor Your AI Agents Read Post »
What if you could make a decision and then take action to increase your turnover and profits by 10%? Some time back I became quite good at Excel. I could do things in 10 minutes that took some people 2 hours. I once came across someone who was typing up a formula for each cell,
Increase Your Yurnover and Profits by 30% Read Post »
I’m your customer. When I say “jump”, I expect you to be in the air already.I’m your most irritating customer. My demands are off the charts. If I call you at 3 in the morning, I expect you to thank me for calling. If I send an email, I expect your reply to come back
