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FAQ – Frequently Asked QuestionsEveryone has them. Most websites have them.They sound useful, but usually are worthless. Are they really the most frequently asked questions? How did they decide that these are the MOST often asked questions? If there are too few FAQs, it serves no purpose when a person has a question they need. […]
Frequently Asked Questions Read Post »
I’ve been a bit frustrated with some companies AI agents recently. I needed to book a hotel room. I used one of the booking apps which went smoothly. Then the plane was delayed and I wanted to let the hotel know I’d be arriving 4 hours later. I used the booking app to try to
Some AI Agents are Useless Read Post »
A Case Study for an AI AgentWe were approached by a company that was in the process of implementing a new IT system. It’s a standard system that had been customised to their requirements.The issues they needed assistance on included: 1) Change management. They had no standardized system and most staff used spreadsheets. It was
Case Study – AI Agent Read Post »
I see two main areas where AI is used in a business. This is an arbitrary distinction, but I think a useful one. 1) It is an IT function: Your IT systems should be revamped to benefit from better software engineering. Whatever business you are in, an AI approach can improve efficiency. Remember AI is
Areas where AI is Used in Business Read Post »
Our research shows that less than 15% of staff in a company use AI on a regular basis. This refers to people in management and in admin who could, actually SHOULD, be using AI to help do their job more effectively and more efficiently. I’m referring to the basic uses of AI: asking ChatGPT or
You don’t! you can implement AI all on your own. It not that difficult. The AI systems like ChatGPT can give you step by step instructions on what to do. Similarly, you can make your own coffee. You often choose not to. You might enjoy Mugg and Bean or Starbucks or any of the many
Why do you need an expert to work with you on AI? Read Post »
Hi, what do you do?– Good evening. Thanks for asking. We design and implement AI agents.————-What does that mean?– Let me give you a simple example. You know how you always have customers asking questions or sending you emails wanting to know what product they should use for a particular requirement, or how your specific
Do you need more reception and customer care call centre staff? Do you really want more reception and customer care call centre staff? Do you need the expense of R10-R20k per month? For staff who work 11 months, get 13 cheques, sick leave, never mind restrictive labour laws meaning it’s difficult to dismiss staff. Restrictive employment equity laws
An AI agent is a system that processes information, and takes actions to achieve specific goals.They can range from simple rule-based systems to complex machine learning models. Key Characteristics of AI Agents– AI agents receive data from sensors, APIs, or user input.– They analyze the data using predefined rules, algorithms, or machine learning models.– AI
What is an AI Agent? Read Post »
