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All businesses have big data. Data that is crucially important: A list of employees, when they started and when they left, job specs, lists of customers, details of sales, products, expenses, emails, compliments and complaints, list of suppliers and products. Big data is usually reported on formally each year with audited financials, sustainability reports, HR […]
A few weeks ago an estate agent visited my office to discuss selling the property. We spent time going through the details, and afterwards I sent him plans, photographs and other information vi WhatsApp Two weeks later another agent from the same company contacted me.The first agent had left.Could I please send everything again? As
Who Owns Your Customer Data Read Post »
From the first day that I started implementing AI Agents, I included a facility to be able to monitor both questions asked and answers given by AI. To date, many companies are not doing this.There are many benefits to monitoring your AI Agent:– To know what issues your customers have. You think your AI Agent
Monitor Your AI Agents Read Post »
What if you could make a decision and then take action to increase your turnover and profits by 10%? Some time back I became quite good at Excel. I could do things in 10 minutes that took some people 2 hours. I once came across someone who was typing up a formula for each cell,
Increase Your Yurnover and Profits by 30% Read Post »
I’m your customer. When I say “jump”, I expect you to be in the air already.I’m your most irritating customer. My demands are off the charts. If I call you at 3 in the morning, I expect you to thank me for calling. If I send an email, I expect your reply to come back
In one month, Checkers, Pick n Pay and now Woolworths have launched their AI shopping Agents.See my review of Pick n Pay’s Penny AI here: https://www.et-artificial-intelligence.co.za/first-impressions-of-pick-n-pays-new-ai-system-penny-ai/ AI is now helping their customers to shop faster.They can choose a meal and the AI agent will not only give the recipe, but also preparation instructions and the
Checkers, Pick n Pay and Woolworths have launched their AI shopping Agents. Read Post »
Pick n Pay has launched and is rolling out its latest AI system.Called Penny AI it is available on the Pick n Pay asap! app. First impressions are quite impressive.A user can ask it simple questions, and it will give a quick and generally accurate answer.“What is the price of 1kg of Tastic rice?” It
First Impressions of Pick n Pay’s new AI System – Penny AI. Read Post »
A potential client of our Customer Support and Product Knowledge AI Agent and asked some pertintent questions relating to hallucination and if the system can be broken. This is a summary of my response: Obviously the objective of an AI Agent is to ALWAYS give the right answer. If it does not have the answer
Does AI Hallucinate? Read Post »
The vast majority of businesses are looking at AI, but an even bigger proportion are not using it in any productive manner. Yes, many people are using ChatGPT to write up articles, often bad articles with lots of these double dashes ‐-.Yes, some IT people are using AI to automate various processes, but the average
A Good Way To Start Implementing AI Read Post »
The vast majority of businesses are looking at AI, but an even bigger proportion are not using it in any productive manner. Yes, many people are using ChatGPT to write up articles, often bad articles with lots of these double dashes ‐-.Yes, some IT people are using AI to automate various processes, but the average
AI Agents – the easiest and most profitable way to start your AI journey Read Post »
