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I continually get impressed with the quality of AI as a business tool.We installed an AI Agent for a pet store.Yesterday a prospective customer asked the following question: “Why is it so expensive” The AI gave this answer:“Could you please specify which product you are referring to? This will help me provide a more accurate […]
A Quality AI Agent in a Pet Store Read Post »
You don’t! you can implement AI all on your own. It not that difficult. The AI systems like ChatGPT can give you step by step instructions on what to do. Similarly, you can make your own coffee. You often choose not to. You might enjoy Mugg and Bean or Starbucks or any of the many
Why do you need an expert to work with you on AI? Read Post »
Do you need more reception and customer care call centre staff? Do you really want more reception and customer care call centre staff? Do you need the expense of R10-R20k per month? For staff who work 11 months, get 13 cheques, sick leave, never mind restrictive labour laws meaning it’s difficult to dismiss staff. Restrictive employment equity laws
Continuing LLMs: How Useful Are LLMs In Business?Large language models have become very useful. They allow you to type or use voice control to ask a question. It hardly matters how you phrase the question, or if your grammar or spelling is suspect, the LLM usually is able to understand. This is because it has
How Useful Are LLMs In Business? Read Post »
A sales manager’s job is to get sales. More specifically a sales manager is responsible for leading and managing a sales team to achieve sales targets, develop sales strategies, and maintain customer relationships. How are sales made? Via existing customers and new customers. Invariably a new customer and often existing customers will need to get
How a Sales Manger can benefit from a Product Knowledge AI Chatbot Read Post »
This is why a Product Knowledge AI chatbot is essential:I’ve just been called by a large multi-national company with whom I had a query last Thursday morning. It took them 4 days to respond! At the same time as the call to me our client that sells pet accessories on-line had an interesting interaction: A
Product Knowledge AI Chatbots Read Post »
I’m going to continue discussing the Product Knowledge AI chatbot.The AI chatbot needs to be trained on your products. “Training” is as simple as uploading a document describing the product, its uses and its benefits. This comes from your website and product brochures. It’s a 1-minute process to upload.Multiple documents or website pages can be
Product Knowledge AI Chatbots Read Post »
I’ve just been called by a large multi-national company with whom I had a query last Thursday morning. It took them 4 days to respond! At the same time as the call to me our client that sells pet accessories on-line had an interesting interaction: A potential customer went to their Product Knowledge AI chatbot
Why a Product Knowledge AI chatbot is essential: Read Post »
The Product Knowledge AI chatbot Imagine an AI system that knows everything about your products and services. That can answer customers queries when you are not able to – like at night, over weekends, when you are busy. Customers don’t keep your hours! Let me give some examples: My pool wasn’t working properly so I
Introducing the Product Knowledge AI Chatbot Read Post »
