I continually get impressed with the quality of AI as a business tool.
We installed an AI Agent for a pet store.
Yesterday a prospective customer asked the following question:
“Why is it so expensive”
The AI gave this answer:
“Could you please specify which product you are referring to? This will help me provide a more accurate response.
The customer then said:
“The tracker agile pro”
The AI replied:
“The Agile 4G GPS Pet Tracker is priced at R1,899.00. Here are some reasons why it might be considered a valuable investment:
– **Advanced Tracking Modes**: It offers GPS, LBS, and WiFi tracking modes, ensuring accurate location tracking both indoors and outdoors.
– **Waterproof Design**: With an IP67 rating, it is fully waterproof, making it durable for various weather conditions.
– **Compact and Lightweight**: Its small size and weight make it suitable for even the tiniest pets.
– **Battery Life**: It features a medium-sized 900mAh battery that can last up to 7 days in battery-saving mode.
– **App Features**: The tracker includes features like geofencing, SOS, two-way voice communication, and advanced SMS commands.
– **Internet Enabled**: It uses a nano SIM card and requires minimal data, making it cost-effective in the long run.
These features contribute to the overall cost, providing a comprehensive and reliable solution for pet tracking. If you have any more questions or need further assistance, feel free to ask!”
Look at the quality and empathy of the answer!
The customer then tried to be funny:
“Will it work on eagles”
The AI Agent did not take the sarcasm bait and gave a professional answer:
“The Agile 4G GPS Pet Tracker is designed primarily for pets like cats and dogs. While it is compact and lightweight, weighing just 36 grams, it may still be too heavy or cumbersome for an eagle, which requires a very lightweight and aerodynamically suitable device for tracking.
For tracking birds like eagles, specialized avian GPS trackers are typically recommended, as they are designed to be lightweight and suitable for flight. If you have any more questions or need further assistance, feel free to ask!”
As you can see the AI Agent remained polite, in character and loyal to the company. It always tried to be helpful.
This whole interaction took less than 2 minutes! A human would have taken far longer to reply.The AI Agent not only gave all the answers, but saved a person’s time in giving those answers.
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