One of our client gets so many messages via Facebook and Whatsapp that it became unmanageable. They wanted something to answer Whatsapps and told me they recognize that the faster they can reply, the better the chance the customer will buy. That’s marketing 101! Not exactly rocket science!
Their customers don’t stick to office hours. When do you look at Facebook? After hours, late at night, over weekends? Yes same here.
Our client really doesn’t want to look at a phone in the middle of the night, when a message arrives. Their Facebook advertising also uses Whatsapp as a means of contacting them.
Our solution was to create a AI agent using their knowledgebase. The AI agent works perfectly on the website, but their potential customers can also send a Whatsapp.
As always these AI agents reply within 15 seconds, day or night. They remain patient, polite and professional. Of course we ensure the knowlegebase is always up to date so the answers are correct!
3 billion people in the world have access to Whatsapp. It makes business sense to use Whatsapp in your business too.
If you want to see our Whatsapp AI agent send a Whatsapp to 081 806 7776 and it will give you a proper, professional response within 15 seconds, all without human interaction.
Does your Facebook page respond as quickly? Does your Facebook page respond at night while you are sleeping or after hours while you are busy doing other things?
No more worrying about replying or missing an important message.
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