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Once you have made a sale, you will often need to give support to your customer. Many people don’t realise that what is totally obvious and intuitive to them is foreign to the customer. “Turn the handle to open” is very clear. BUT which way? Left, right, up, down? A car I bought a long […]
The Product Support AI Chatbot Read Post »
A sales manager’s job is to get sales. More specifically a sales manager is responsible for leading and managing a sales team to achieve sales targets, develop sales strategies, and maintain customer relationships. How are sales made? Via existing customers and new customers. Invariably a new customer and often existing customers will need to get
How a Sales Manger can benefit from a Product Knowledge AI Chatbot Read Post »
This is why a Product Knowledge AI chatbot is essential:I’ve just been called by a large multi-national company with whom I had a query last Thursday morning. It took them 4 days to respond! At the same time as the call to me our client that sells pet accessories on-line had an interesting interaction: A
Product Knowledge AI Chatbots Read Post »
I’ve just been called by a large multi-national company with whom I had a query last Thursday morning. It took them 4 days to respond! At the same time as the call to me our client that sells pet accessories on-line had an interesting interaction: A potential customer went to their Product Knowledge AI chatbot
Why a Product Knowledge AI chatbot is essential: Read Post »
The Product Knowledge AI chatbot Imagine an AI system that knows everything about your products and services. That can answer customers queries when you are not able to – like at night, over weekends, when you are busy. Customers don’t keep your hours! Let me give some examples: My pool wasn’t working properly so I
Introducing the Product Knowledge AI Chatbot Read Post »
We’ve been working on this for a couple of days and it is actually working quite well. The aim is to make an AI agent, give it job specifications and business requirements and let it interview prospective employees. We know that asking an employee to fill in a form asking 20 questions is not enough
The job interview AI agent. Read Post »
Here is a really good application of an AI chatbot. It is installed on an ISP’s website to give perfect answers to clients. This video is less than 4 minutes long and can genuinely solve their client’s problem.
Example of a Working AI Support Chatbot Read Post »
Parkrun is a free 5km run held at venues all over the world. I used to be a keen Parkrunner so was quite excited to see they had implemented an AI support chatbot (https://www.parkrun.co.za/).That’s where the excitement ended. The chatbot is poorly implemented and does not give any useful information. All it does is gives
A Poorly Implemented AI Chatbot Read Post »
What is AI?So many people are still confused as to what AI is and how it can help a business, so I’m going to write up a series of posts to help.If you as a manager, not even a CIO, don’t understand AI, you will never be able to use it effectively. I’m not suggesting
Here is another video of an AI chatbot in use. This is a business mentoring AI chatbot that is trained to act as a business coach and mentor. This video is only 5 minutes long. Please watch.
A Business Mentoring AI Chatbot Read Post »
