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I’ve had good customer support from various companies this week.One was a telephone call centre that answered promptly and gave the right answer immediately. It was a fibre problem, and a previous service provider made my life very difficult for more than 3 weeks. This time it was 10 minutes. I was very happy to […]
GOOD CUSTOMER SUPPORT IS PROFITABLE. Read Post »
Simply put AI is a general set of good software that will make you, your staff, your systems, your processes and your methodologies more efficient and more effective.It’s not one piece of software, it’s a new way of designing software.It’s “clever” concepts.It helps automate tasks:It automates and improves from simple to very complex:• a simple scheduled
So what is AI? What can it do for your business? Read Post »
Wow. I’m blown away!I received the financials of my business from my accountants today. Before I even opened the PDF, I uploaded it to our AI system with the prompt: “Please give me a summary of these financials”. Within 15 seconds I received a summary of my accounts. It was 100% accurate. I asked a
AI Analyses Your Finacials Read Post »
Is AI going to Continue Improving Until It Takes Over The World?Yes! Also absolutely not!Yes, it is going to continue improving. No, it is not going to take over the world. Software engineers are always looking to improve, just like every profession.They are continually adding more and better logic to their software. More alternatives, more
So many people are still confused as to what AI is and how it can help a business, so I’m going to write up a series of posts to help. If you as a manager, not even a CIO, don’t understand AI, you will never be able to use it effectively. I’m not suggesting you
Let AI write your report for you.You have lots of data – finance data, marketing data, HR data, client data. Each meeting you hold you need to produce a report.Most reports follow a template style: they supply the raw or summarised data, graphs and a report analysing the data. This is just the type of
Let AI write your report for you. Read Post »
Let AI write your report for you. You have lots of data – finance data, marketing data, HR data, client data. Each meeting you hold you need to produce a report. Most reports follow a template style: they supply the raw or summarised data, graphs and a report analysing the data. This is just the
AI can write your report for you. Read Post »
I’m continuing my series of articles about “is AI alive?” or “AGI – artificial general intelligence”. There’s a thread on X (https://x.com/BaptisteVicini/status/1858902720838857121) where the author talks about Geoffrey Hinton, a noted AI researcher who has just won the Nobel Prize for Physics for his AI work. The thread is rubbish. Hinton needs treatment for dementia,
Is AI or AGI Alive? Read Post »
Will AI ever be human? No, to the first question. For the second question, “ever” is a long time. No one knows what will happen in 100 years, 1000 years or a million years. Right now many people are scare mongering. Often they are AI developers wanting to get a bit of PR. When there’s
Once you have made a sale, you will often need to give support to your customer. Many people don’t realise that what is totally obvious and intuitive to them is foreign to the customer. “Turn the handle to open” is very clear. BUT which way? Left, right, up, down? A car I bought a long
The Product Support AI Chatbot Read Post »
