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Hi, what do you do?– Good evening. Thanks for asking. We design and implement AI agents.————-What does that mean?– Let me give you a simple example. You know how you always have customers asking questions or sending you emails wanting to know what product they should use for a particular requirement, or how your specific […]
An AI agent is a system that processes information, and takes actions to achieve specific goals.They can range from simple rule-based systems to complex machine learning models. Key Characteristics of AI Agents– AI agents receive data from sensors, APIs, or user input.– They analyze the data using predefined rules, algorithms, or machine learning models.– AI
What is an AI Agent? Read Post »
Right now, there is some resistance to AI. Companies are wary of it and want to do their research before jumping full tilt into it.What many companies don’t realise is many of their staff have already started using ChatGPT, Gemini, Meta AI, Grok. I’m not referring to the IT people who need to do research,
Will you be using AI at the end of the year? Read Post »
Can potential customers call you at their convenience to get information from you about your products and get support? Even large corporations mostly do not run a 24 hour support centre. Some have an emergency number at best. Why not offer 24 hour support? Obviously it is cost related. It implies more call centre agents,
Do you have a 24 hour customer care centre? Read Post »
Continuing LLMs: How Useful Are LLMs In Business?Large language models have become very useful. They allow you to type or use voice control to ask a question. It hardly matters how you phrase the question, or if your grammar or spelling is suspect, the LLM usually is able to understand. This is because it has
How Useful Are LLMs In Business? Read Post »
So many people are still confused as to what AI is and how it can help a business, so I’m going to write up a series of posts to help. If you as a manager, not even a CIO, don’t understand AI, you will never be able to use it effectively. I’m not suggesting you
Let AI write your report for you. You have lots of data – finance data, marketing data, HR data, client data. Each meeting you hold you need to produce a report. Most reports follow a template style: they supply the raw or summarised data, graphs and a report analysing the data. This is just the
AI can write your report for you. Read Post »
Will AI ever be human? No, to the first question. For the second question, “ever” is a long time. No one knows what will happen in 100 years, 1000 years or a million years. Right now many people are scare mongering. Often they are AI developers wanting to get a bit of PR. When there’s
This is why a Product Knowledge AI chatbot is essential:I’ve just been called by a large multi-national company with whom I had a query last Thursday morning. It took them 4 days to respond! At the same time as the call to me our client that sells pet accessories on-line had an interesting interaction: A
Product Knowledge AI Chatbots Read Post »
I’ve just been called by a large multi-national company with whom I had a query last Thursday morning. It took them 4 days to respond! At the same time as the call to me our client that sells pet accessories on-line had an interesting interaction: A potential customer went to their Product Knowledge AI chatbot
Why a Product Knowledge AI chatbot is essential: Read Post »
