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I continually get impressed with the quality of AI as a business tool.We installed an AI Agent for a pet store.Yesterday a prospective customer asked the following question: “Why is it so expensive” The AI gave this answer:“Could you please specify which product you are referring to? This will help me provide a more accurate […]
A Quality AI Agent in a Pet Store Read Post »
Anyone on X (previously Twitter) will know that @Grok is the AI version of X. In the past week people are using it more and more because it is embedded inside X. You can ask it to explain or fact check a post. you can ask it any question just like ChatGPT.What is very interesting
No, me neither. Well sometimes. Last week we purchased a new washing machine. These are hi-tech, micro-processor controlled. I took the user manual – small font, so they also don’t expect people to read it either! I did go through the user manual and it was fairly easy to install and start to use. I
Do you read user manuals? Read Post »
A Case Study for an AI AgentWe were approached by a company that was in the process of implementing a new IT system. It’s a standard system that had been customised to their requirements.The issues they needed assistance on included: 1) Change management. They had no standardized system and most staff used spreadsheets. It was
Case Study – AI Agent Read Post »
Hi, what do you do?– Good evening. Thanks for asking. We design and implement AI agents.————-What does that mean?– Let me give you a simple example. You know how you always have customers asking questions or sending you emails wanting to know what product they should use for a particular requirement, or how your specific
An AI agent is a system that processes information, and takes actions to achieve specific goals.They can range from simple rule-based systems to complex machine learning models. Key Characteristics of AI Agents– AI agents receive data from sensors, APIs, or user input.– They analyze the data using predefined rules, algorithms, or machine learning models.– AI
What is an AI Agent? Read Post »
Right now, there is some resistance to AI. Companies are wary of it and want to do their research before jumping full tilt into it.What many companies don’t realise is many of their staff have already started using ChatGPT, Gemini, Meta AI, Grok. I’m not referring to the IT people who need to do research,
Will you be using AI at the end of the year? Read Post »
Can potential customers call you at their convenience to get information from you about your products and get support? Even large corporations mostly do not run a 24 hour support centre. Some have an emergency number at best. Why not offer 24 hour support? Obviously it is cost related. It implies more call centre agents,
Do you have a 24 hour customer care centre? Read Post »
Continuing LLMs: How Useful Are LLMs In Business?Large language models have become very useful. They allow you to type or use voice control to ask a question. It hardly matters how you phrase the question, or if your grammar or spelling is suspect, the LLM usually is able to understand. This is because it has
How Useful Are LLMs In Business? Read Post »
So many people are still confused as to what AI is and how it can help a business, so I’m going to write up a series of posts to help. If you as a manager, not even a CIO, don’t understand AI, you will never be able to use it effectively. I’m not suggesting you
