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My Purchasing Decision

Me: Before I make my purchasing decision, I have a couple of questions to ask.
Them:
Me: Which will suit me better? X or Y?
Them:
Me: What bulk discounts do you offer?
Them:
Me: I might need some support, can you help me?
Them:
Me: How do I install this feature?
Them:
Me: Can someone please get back to me today?
Them:

Them, 3 days later: Good morning. Apologies for the delay. What do you want to know about our products before you purchase?
Them, 2 seconds later: Due to no response we are closing this ticket so we can show our MD how many tickets we closed today.

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If you think I’m exaggerating, I am. They don’t usually respond that fast.

Is there a better way?
Yes!
Our AI powered customer service and support system answers day and night within 15 seconds with 100% accuracy. Where it doesn’t know the answer it is honest enough to say so and will pass on the query to a human agent. Because the human agent is not tied down with boring support calls andnot as busy, they will be able to respond far faster. Then the AI system will learn from that answer and not have to bother the human agent again for that particular query.

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