I’m Your Customer

I’m your customer. When I say “jump”, I expect you to be in the air already.
I’m your most irritating customer. My demands are off the charts.

If I call you at 3 in the morning, I expect you to thank me for calling. If I send an email, I expect your reply to come back before I’ve even pressed SEND.

There is someone even more irritating and demanding than me – that person is the one who ignores you. The one who once asked you for something and because you didn’t answer or didn’t give the right answer went to your competitor.
The person who is not your customer. Who spends exactly R0.00 with you.

Who do you want: the irritating customer or the ‘no customer’?

Yes, I’m exaggerating. If I’m abusive, you don’t want me ever.

The point is I’d rather have a difficult customer (to whom I am able eventually to give the required service), than no customer.

Do you know what service and support the customer wants? How irritated he gets due to insufficient service and then quietly leaves?
Start there before you start implementing an AI service agent like mine.

Can my AI agent guarantee perfect service? No, sorry.

I can guarantee BETTER service, even at 3am.

I can guarantee that we monitor our AI agents including our WhatsApp AI agents to continually improve them (Most AI agents, once installed are never monitored or improved regularly.)

Irritating customers/clients become less irritating and remain as clients.
The most irritating clients, the ones who silently leave might – just might stay.