Skip to content
Imagine having the right and being able to send emails, SMSs, WhatsApps to your customers. Business to business is easy because ordering is usually a formal process and they give you their details. It’s not so easy for retailers. They don’t know who their customer is when the customer walks into the shop. They don’t […]
The Right to Send WhatsApps to Your Customers Read Post »
Introducing the ET Customer Loyalty Program Why Have a Customer Loyalty Program? Winning a customer once is great – keeping them coming back is where real growth happens. Our WhatsApp-powered loyalty program gives your business a powerful way to increase repeat sales, drive referrals, and boost lifetime customer value. Why Loyalty Matters It can increase
The ET Customer Loyalty Program Read Post »
The ET Customer Loyalty Program is an entire on-line store, powered by WhatsApp. You no longer need a complicated website. The ET Program allows you to upload your catalog of products and services. Your customers can choose what they want, order it and pay for it instantly using a secure payment gateway. In addition you
The ET Customer Loyalty Program Read Post »
Hairdressers: your business depends on repeat customers. We help hairdressers turn first-time customers into regulars. We turn regulars into loyal repeat customers who will refer others to you. How? Our ET customer loyalty app using WhatsApp is the easiest way to implement a simple to use but powerful loyalty program. Customers just use WhatsApp —
Does Your Business Depend on Repeat Customers Read Post »
I hear this so often from people from all walks of life. Business people also.I understand why they feel that way. AI is new software technology. Many people have not used it enough to fully appreciate it, so read and hear horror stories. It’s quite intimidating. “How can AI do a job in 2 minutes
“I’m Scared of AI” Read Post »
In the rush to harness artificial intelligence (AI) for business efficiency, some users are pointing fingers at the technology when results fall short. But what if the real culprit isn’t AI, but the user? ET Artificial Intelligence Consultants, an AI integration specialist, says that a large proportion of AI implementation failures stem from inadequate task
Is AI Making Mistakes? Maybe You Are Just a Bad AI Manager Read Post »
In today’s fast-paced business environment, one of the first areas to suffer is customer service.A simple query to a supplier often results in frustration, delays, or incorrect information. Sometimes, you have to beg a company to do business with you. Responsive Service Best practice is simple: when I call, email, message, or WhatsApp a company,
Customer Service in South Africa Read Post »
Me: How important is customer service in your business?CEO: Extremely important — it’s one of the main things that sets us apart from competitors. Me: How many support calls do you get in a typical day?CEO: It really depends — it goes up and down. Me: Do you know exactly how many you’ve received each
Interview – Customer service and support Read Post »
AI will start doing more and more processes, procedures, tasks that various people do in an organization. A “job” is a nebulous term. All jobs have job specifications. These job specs change regularly in line with organizational requirements. Even the methods of doing the tasks changes. From a technological and AI viewpoint, these “jobs” will
AI Won’t Take Jobs Read Post »
