How many customer loyalty cards do you have in your wallet right now? How many loyalty apps do you have on your phone?
I have Pick n Pay, Checkers, Makro, Dischem, Builders, Woolworths, Clicks, Total Energies, Spar, Chamberlains, Vitality.
Why? I get discounts and benefits when I shop.
Do customer loyalty systems work?
TOTALLY! The companies mentioned above would not waste money on systems that do not work.
So why don’t more businesses, particularly small independents implement similar systems?
– Expensive and time consuming to setup
– Lots of administration
– Customers are loathe to install yet another app on their phone
– Complex to use
– Support intensive
A customer loyalty can be used by all types of businesses, not only retail BECAUSE THEY WORK.
That’s why we decided to design a special Customer Loyalty System and it’s fully customisable. It’s based on WhatsApp so your customers don’t need another app on their phone. You don’t issue them with a card. Their phone and WhatsApp does the job. Your customers already know how to use it because they know how to use WhatsApp. It handles the backend too so there’s no extra administration or having to interface to a point of sale system.
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