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A sales manager’s job is to get sales. More specifically a sales manager is responsible for leading and managing a sales team to achieve sales targets, develop sales strategies, and maintain customer relationships. How are sales made? Via existing customers and new customers. Invariably a new customer and often existing customers will need to get […]
How a Sales Manger can benefit from a Product Knowledge AI Chatbot Read Post »
I’m going to continue discussing the Product Knowledge AI chatbot.The AI chatbot needs to be trained on your products. “Training” is as simple as uploading a document describing the product, its uses and its benefits. This comes from your website and product brochures. It’s a 1-minute process to upload.Multiple documents or website pages can be
Product Knowledge AI Chatbots Read Post »
The Product Knowledge AI chatbot Imagine an AI system that knows everything about your products and services. That can answer customers queries when you are not able to – like at night, over weekends, when you are busy. Customers don’t keep your hours! Let me give some examples: My pool wasn’t working properly so I
Introducing the Product Knowledge AI Chatbot Read Post »
We’ve been working on this for a couple of days and it is actually working quite well. The aim is to make an AI agent, give it job specifications and business requirements and let it interview prospective employees. We know that asking an employee to fill in a form asking 20 questions is not enough
The job interview AI agent. Read Post »
Parkrun is a free 5km run held at venues all over the world. I used to be a keen Parkrunner so was quite excited to see they had implemented an AI support chatbot (https://www.parkrun.co.za/).That’s where the excitement ended. The chatbot is poorly implemented and does not give any useful information. All it does is gives
A Poorly Implemented AI Chatbot Read Post »
What is AI?So many people are still confused as to what AI is and how it can help a business, so I’m going to write up a series of posts to help.If you as a manager, not even a CIO, don’t understand AI, you will never be able to use it effectively. I’m not suggesting
This is a common question and common worry of some people/The answer is AI WILL change/IS changing job specs.If you write articles, blogs you will use AI to assist.If you’re a graphic designer you will use AI to help with design, even mockups.If you need to summarise or understand a report, you must use AI.If
Is AI going to take jobs? Read Post »
Here is another video of an AI chatbot in use. This is a business mentoring AI chatbot that is trained to act as a business coach and mentor. This video is only 5 minutes long. Please watch.
A Business Mentoring AI Chatbot Read Post »
Can potential customers call you at their convenience to get information from you about your products and get support? Even large corporations mostly do not run a 24 hour support centre. Some have an emergency number at best. Why not offer 24 hour support? Obviously it is cost related. It implies more call centre agents,
Do you have a 24 hour customer care centre? Read Post »
