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Customer Loyalty

How many customer loyalty cards do you have in your wallet right now? How many loyalty apps do you have on your phone?I have Pick n Pay, Checkers, Makro, Dischem, Builders, Woolworths, Clicks, Total Energies, Spar, Chamberlains, Vitality.Why? I get discounts and benefits when I shop. Do customer loyalty systems work?TOTALLY! The companies mentioned above […]

Artifical Intelligence South Africa, Automate, Automation, Customer care AI, Customer loyalty program, Whatsapp

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Improve Customer Service

One of my roles is to convince companies that we can improve their customer support, customer service and provide better product knowledge to customers. That we can help them give better responses to customers quicker than their existing customer support methods. It can all be done efficiently and also save time, effort and money. Sounds

AI Agents, AI Training, Artifical Intelligence South Africa, Automation, Customer care AI, Customer service AI, Product knowledge AI chatbot, Product Support AI Chatbot

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The Right to Send WhatsApps to Your Customers

Imagine having the right and being able to send emails, SMSs, WhatsApps to your customers. Business to business is easy because ordering is usually a formal process and they give you their details. It’s not so easy for retailers. They don’t know who their customer is when the customer walks into the shop. They don’t

AI Issues, Artifical Intelligence South Africa, Customer care AI, Customer loyalty program, Customer service AI, Integration with other systems, Whatsapp

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The ET Customer Loyalty Program

Introducing the ET Customer Loyalty Program Why Have a Customer Loyalty Program? Winning a customer once is great – keeping them coming back is where real growth happens. Our WhatsApp-powered loyalty program gives your business a powerful way to increase repeat sales, drive referrals, and boost lifetime customer value. Why Loyalty Matters It can increase

Artifical Intelligence South Africa, Automation, Case Study, Customer loyalty program, Whatsapp

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Does Your Business Depend on Repeat Customers

Hairdressers: your business depends on repeat customers. We help hairdressers turn first-time customers into regulars. We turn regulars into loyal repeat customers who will refer others to you. How? Our ET customer loyalty app using WhatsApp is the easiest way to implement a simple to use but powerful loyalty program. Customers just use WhatsApp —

Artifical Intelligence South Africa, Customer care AI, Customer loyalty program

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We turn first time buyers into regulars and regular customers into repeat business.

“We aim to turn first time buyers into regulars and regular customers into repeat business.” How?With our WhatsApp based ET Customer Loyalty Program. How?Reward them. Incentivise them. Thank them. How does it work?From the business owner’s viewpoint, you give us your product/menu prices and details. You decide what rewards you want to give your customers

Automate, Customer care AI, Customer loyalty program, Whatsapp

We turn first time buyers into regulars and regular customers into repeat business. Read Post »

Why don’t small businesses have their own customer loyalty program?

Most large retailers have a customer loyalty program. They don’t do it to waste money.– They know it works– They know the value of repeat business.– They know the value of a customer loyal to their brand.– They know the value of being able to send messages directly to customers, special offers, useful information.– They

Case Study, Customer care AI, Customer loyalty program, Product knowledge AI chatbot

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